FAQ

Frequently Asked Questions

How do I receive my journal after purchase?

Right after your purchase, you’ll receive a download link instantly — no waiting required.

You can download your journal immediately and start using it right away

Are there any shipping costs?

No — since our products are digital, there are no shipping costs at all. Everything is available instantly and can be used right away on your device.

Can I return my journal?

If something isn’t right or you’re not satisfied, just send us a message.

We’re here to listen and will work with you to find a solution that makes you feel completely taken care of

Which devices can I use the journal on?

Our journals are super versatile: you can use them on a tablet, laptop, or even your smartphone. 🖥️📱

For the best experience, we recommend a device with touch functionality so you can write directly in your journal — flexible, easy, and always with you.

Many of our customers love using the GoodNotes app, which lets you write on PDF files beautifully. But that’s just one option — feel free to choose whatever works best for you.

Why do you only sell digital products?

Because we love sustainability 💚!

No piles of paper, no shipping, no waiting — just instant access, full flexibility, and a small contribution to protecting our planet.